Name: Turnaround Interview! Turn off your problems without turning off your people!
SKU: 3375
Price: 1175.00 CAD
Availability: InStock

Turnaround Interview Methodology

Duration: 2 days (plus 1/2 day six weeks later for private sessions)

Public sessions: 8 to 12 participants maximum

Private sessions (all participants are form the same company) maximum 15 people

Virtual or in person.

60 – 65% workshops based on your real life situations.

20% concepts, tips and techniques presentation.

15% addressing specific situations with group.

Included in the investment:

1 hour Assessment Session for private sessions only.
Complete methodology book.
Course workbook that provides exercises and prompted reflection.
Examples case studies
Certificate of completion.
2 hour debrief with Team Management for private sessions only (2 weeks after the session).
Documentation could be delivered online or hard copies.

Investment per participant in public sessions: $1, 175 (+ HST).

Investment for private sessions depends on potential total number of participants.

With Turnaround Interview® your managers and supervisors will learn:

Why people defend bad behaviour

How employees’ reactions are rooted in four defensive responses learned in youth

The 30 seconds to introduce the Turnaround Interview subject;

In Step 1: how to get the employee to recognize and admit that the bad behaviors happened;

In Step 2: how to get the employee to agree that the behavior has to stop now and forever;

In Step 3: How to help the employee to find himself/herself the solution to fix the situation;

In Step 4: how to get the employee to visualize the new good habit;

In the critical conclusion, leveraging Pride to ensure the employee will keep his/her commitment;

How to control the flow of a difficult conversation using body language and voice control;

Dozens of defensive tactics employees use and what to say when you encounter them;

GIVE YOUR MANAGERS THE ANSWERS THEY NEED WHEN THEY GET THESE EXCUSES

When to use discipline instead of Turnaround Interview®.

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