Based on a survey conducted on 14,000 people, by the Gallup organisation, managers providing concrete coaching benefited from the following results:
38% higher productivity 50% better retention;
56% better loyalty from clients 18% greater productivity (sales, operation, etc.),.
With 4 generations working together at the same time (boomers, ‘X’, Millennials, ‘Z’), the hybrid approach to working, adding the need to constantly adapting to changing Business environments, calls for a different approach to managing. It is recognized that managers that tell instead of coaching and providing opportunities to grow earn less from their direct reports than managers than continuously coach their teams and provide them with opportunities to shine.
We firmly believe that coaching is one way of delighting employees, and this will ultimately be the way to sustained growth. Employees satisfied by the manager stay longer in an organisation and deliver more and more consistently.
All employees look up to management and react in the same way their boss reacts to other departments.
Too many times we meet organisations where the company vision and mission are not fully understood and explained to the outside world by many, including some top management. We believe in the concept of ‘one goal, one voice’. From the CEO to the single contributor, expressing the company’s vision and mission should be the same.
This is one of the reasons that we often propose an assessment before engaging in any consulting engagement. We also propose a unique Team Building approach using the Virtual Reality to ensure that top management is in total synch when delivering on company’s objectives.
Based on the result of the Team Building findings, we will upon request, create a personalised group and individual coaching.
Single contributors do not come to work with bad ideas in mind. Some of them do have undesired habits like non optimal productivity, minor safety issues, non respectful language as well as lateness on undue absenteism. These are not coming from the worst employees, it often comes from the good ones. This is why we offer the simple but extremely efficient Turnaround Interview methodology. It will help employees reduce bad habits by 90 to 95% without using the discipline process.
