Turnaround Interview® methodology is a catalyst for culture change. It provides managers and supervisors the answers they need when faced with the employee’s defences when they have bad behaviours. It teaches managers, supervisors, and HR professionals, the secret techniques for getting employees to break bad workplace habits without using discipline. The most powerful motivator in the world is pride, and Turnaround Interview® gets it to work for you rather than against you.

When the Turnaround Interview® methodology is used as the approach to get the employees to find and implement the solution that breaks bad habits, instead of discipline, the retention level and productivity are drastically increased. Other tools like Personal Improvement Programs or discipline would still be available to managers for more serious work offences.